- What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
Payment MUST be received within 3 days of purchase or the transaction will be canceled.
If you have an unusual order which you have requested through an email, we will give you the details for that specific order and invoice you separately.
Shipping costs reflect the price of shipping materials and shipping fees.
We will ship to the address mentioned in your purchase. PLEASE do make sure your shipping info is correct.
If you have any questions before you order, please contact us through this shop, and we will get back to you as soon as possible.
International shipping times depend upon location. Please allow 3 - 6 days for standard shipping in Europe and 1 - 3 weeks for international shipping.
If you need your package sooner, please email us and we can invoice you for faster shipping.
During holiday seasons please give yourself plenty of time, as the postal service is not always reliable and can sometimes add a day or more to your shipping time.
If your parcel does not arrive within the time-line indicated above, please do inform us as soon as possible. We will then contact the postal service immediately inorder to track the parcels whereabouts. Thank you.Watotodesign prints are all well and safely packed in a rigid tube inside a rigid cardboard box to prevent damage during shipment. Watotodesign is not responsible for lost or damaged packaging that occurs during shipment.
- Refunds and Replacements
Watotodesign will always do its best to ensure that you are 100% satisfied with your purchase. However, if you are unsatisfied with your purchase, please contact Watotodesign as soon as possible to discuss refund, exchange, or other options. You will then have to ship your order back to the address marked on the package you received it in.
Items must be returned in unused, original condition within 30 days of purchase date. Returned items must be well-packaged to prevent damage during return shipment.
Watotodesign is not responsible for the cost of shipping an item back. Refunds will be via Paypal once the returned item has reached us.
- Wholesale Enquiries
If you are interested in having Watotodesign products in your shop, please do email us, we would be happy to hear from you. Thank you.
All Watotodesign illustrations/prints are copyrighted and are the property of Lucia Granados Haller. Please do not copy, duplicate, use or publish Watotodesign illustrations/prints without Lucia Granados Haller's written permission. If you wish to review or feature Watotodesign products please do so freely and kindly let us know.
© 2009-2013 Lucia Granados Haller. All rights reserved. PLEASE DO NOT USE ANY IMAGES WITHOUT PERMISSION.
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Thank you for visiting Watotodesign.